Honda Activa 125, Aviator and Grazia recalled for part replacement

Honda Motorcycle and Scooter India (HMSI) has recalled three of its scooters for a suspect issue in the front suspension. The scooters in question are the Honda Activa 125, Honda Aviator and Honda Grazia. The Japanese maker has announced that it will inspect and if needed, replace the part in these scooters. Honda has taken a precautionary measure and thus is informing its customers about the same.

The company has identified a suspected quality issue which pertains to excessive hardness in a bolt flange (10×42) mounted in the front fork of these scooters. The affected number of scooters is estimated at 56,194 units that include all three models. All three scooter are shod with front telescopic forks and share the same setup. The regular Honda Activa 4G and 5G are not covered in this, as they have a different suspension setup.

Honda inspect all these models that have been manufactured between 7th February and 16th March, 2018. The company will replace the suspected part, if required. This will be done free of cost and will be done irrespective of the warranty status of the scooter.
The company is directly notifying its customers, through its dealer network. Customers may receive a phone call, SMS or even an e-mail regarding this recall. Customers can also check if their vehicle falls under this campaign by submitting their unique Vehicle Identification Number (VIN), on the Honda website, where there is a dedicated section for this issue.

Also Read Honda Grazia Review

Honda also suggests that to avoid any inconvenience, a prior slot can be booked with the dealership, to check and replace this part. Honda has been a focussed company in terms of customer service and this immediate correction of a suspected minor fault speaks volumes about the seriousness of the manufacturer towards its customers.

The Honda Activa has been India’s best selling scooter for a long time. Now, in its 5th generation, the Honda Activa 5G is again setting the sales charts on fire. Not only that, now even the 125cc scooters – Activa and Grazia are growing well. The 125cc scooter segment is poised to grow further and hence, we are seeing many manufacturers jumping into this segment now