We have been hearing of a lot of complaints from buyers on the Jeep Compass clutch and headlamps. In fact, we did heard once or twice by buyers that some Fiat/Jeep dealers mentioned about a circular being shared on clutch replacement. Hence, we contacted the brand and they assured us of no such thing, and there has been no problem with the clutch. We went out to check with a few buyers who have confirmed to us about the clutch issue and even headlamps aren’t up to the mark for the lower variants. FCA India’s response has been, “There is no issue with the clutch.” This was when we reached out to Jeep asking when one of our readers shared the details on the notice bit.
If you check facebook, it is filled with many complaints on the Jeep Compass clutch and even headlamps. There are some queries and most of them are customers who have been facing issues with their Compass clutch. The issue is simple: there are buyers who have been facing clutch burning smell, there are buyers whose clutch gets stuck when depressed. There are also buyers who have experienced this on some occasions. Jeep India has been getting clutch replaced without any extra cost and this says it all. When we spoke to a couple of people working in the dealership, they have confirmed these issues. What’s more, Jeep isn’t availing the headlamp bulb change for free, they are charging the customer for an upgrade. Click here to know about the clutch issues on facebook, shared by genuine Jeep Compass buyers. It is a complete list of buyers showing their concern.
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A lot has been happening with a young brand like Jeep for Indian car market. Recalls for airbag, problems with clutch and even headlamps. A recent case of Delhi dealership was a bad example of customer service too. We love the Jeep Compass, just like we loved the Punto, Linea and the Palio but it is our job to be honest about what is good and bad on a vehicle. The company has shared a new brochure on how to drive, with major emphasis on how to use your clutch. We had even raised an issue with the brand on one of their dealers selling mandatory accessories in its price list, which has also not got a revert. Doesn’t matter if the mandatory accessories aren’t too expensive, no dealer can force you to buy insurance, accessories or car loan through them.