Maruti Care – new look to the app

Maruti Care is a service app for its customers. The app has got a new look. The company claims the new look and feel has been given after feedback from its customers. The needs and requirements of the customer base are fulfilled with this new designed UI. Maruti has introduced a sling of new features in the app in order to meet the evolving needs of today’s tech-savvy, always-digitally-connected consumers and assist them with convenient Service and Utility support.                                                                             

The customers can now get Easy On-Click Service Booking for their cars and check the status of their vehicle being serviced from the comfort of their homes or workplace. Further, the customers have the option of paying the bills digitally through an integrated payment solution which facilitates them with secured transaction from anywhere. The company is keen to take the customer convenience to next level by adding many new features to the application.

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Through this app, the customers can also avail GPS enabled emergency on-road assistance at the tap on their mobile phones.

Speaking about the Maruti Care Application, Mr. Partho Banerjee, Executive Vice President (Service), Maruti Suzuki India Ltd. said, “With rising customers’ expectations, it is crucial to epitomize their demands into overall service experience. Customers expect to be treated with utmost care for their service requirements and the definition of convenience for new age customers covers addressing of their service related needs through seamless digital integration. With customer convenience and care in mind, we have come up with the enhanced version of ‘Maruti Care App’ which continues our transformation journey further. With the launch of new version, we are taking a step forward in delivering our commitment of seamless online and offline integration for our service experience. The new interface and unique set of features will build on to the customer delight.

With the convenience of a single tap, we aim to strengthen our pillars of reliability and transparency, and aim to strengthening a long lasting relationship with our customers.

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