Maruti has launched its telematics solution which is termed as Suzuki Connect. This is available for all cars sold from Nexa dealerships across the country. The Suzuki Connect will add some more value and make the car more premium. It aims at a higher assistance to customers for their cars, thus enhancing the overall experience of Maruti Suzuki cars.
RS Kalsi, Senior Executive Director, Marketing and Sales, Maruti Suzuki said, “A nationwide extensive study was conducted to understand the challenges that Indian car owners face daily and their expectations from these solutions.”
Suzuki Connect involves some features like
- Service due reminder
- Emergency alert
- Preventive assistance
- Vehicle tracking
- Live vehicle status
- Driving behaviour analysis
- Convenience alerts
As per Maruti this solution has been designed to cater to customers’ daily worries.
The cars that will be eligible for this upgrade are
Suzuki Connect Will be available as an option to buyers at the Nexa showrooms. This customers who wish to upgrade their cars will need to pay a premium of ₹9,999, to get it installed. To access these services, one needs to download the Nexa App available for smartphones. Additionally it can be programmed to send information to five different persons, in case of an emergency. This serves as an alert during theft of unauthorized usage of the car.
As per Maruti, Telematics Control Unit (TCU) connects via a cellular network and shares information with a centralised server which is, in turn, connected to the Nexa customer care. This process will reduce the risk of tampering. There are over 2,800 trained technicians across the country to install the Suzuki Connect in the cars.
Maruti Suzuki has been pushing through latest technologies for its cars. Despite the high demand for most of its models the company has invested in providing a 360 degree experience when one buys a Maruti. The company is also said to have invested heavily for developing electric cars in the near future. A recent collaboration with Toyota has also been the buzz, where the company will exchange synergies with the Japanese giant in sharing technologies and even cross badging of cars, apart form developing new models.